Managed IT for SMBs

Stay online and on track.

Access controlled. Updates planned. Vendors managed.  One partner.
Keep your business on, so you can keep doing business.

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Core Services
How it Works

Core IT Services

Pick the coverage you need.
We integrate with the rest.

Managed IT Operations
Devices & Endpoints
Network & Cloud
Microsoft 365
Google Workspace
Integrations & Automations
Managed Applications
Backup & Continuity
Data & Analytics

Managed IT
Operations

Help. Fix.
Prevent.

  • IT service management plus operations and monitoring.
  • Vendor wrangling: ISPs, printers, SaaS, renewal calendar tracked, no suprises
  • 24/7 help desk available; end-user support and training.
  • Backup and recovery handled.

Devices &
Endpoints

Patched. Protected.
Current.

  • Patch management for OS and third-party applications.
  • 24/7 monitoring for health, performance, and disk/encryption status, with remote remediation when possible.
  • Asset registry by owner and location.
  • Antivirus/malware alerts/definition updates.

Network &
Cloud

Connected. Monitored.
Documented.

  • Fully managed cloud services with proactive monitoring.
  • Backup, remediation and restore testing.
  • Configuration baselines, change logs, capacity and cost tags tracked
  • Remediation of service interruptions and performance issues.

Microsoft
365

Provisioned. Supported. Governed.

  • Administration and support for Microsoft cloud workloads.
  • Managed cloud operations and patching under a single program.
  • Availability of co-managed or fully managed delivery models
  • License hygiene and tenant documentation.

Google Workspace

Controlled. Organized.
Provisioned

  • Google Workspace Administration
  • Users, groups, mailflow; Google Drive/Meet/Chat
  • Workspace config documented and reviewed.
  • Onboard/offboard; permission hygiene handled and documented
  • Shared drives lifecycle and external-sharing rules enforced

Integrations & Automations

Connect. Automate.
Verify.

  • Managed integration services to link your systems.
  • Ongoing integration operations with scalable resources.
  • Option to pair with custom application work.
  • Supported platforms include Boomi, MuleSoft, MS Power, Celigo & Workato.

Managed Applications

Change Managed. Adoption Delivered.

  • “Become part of your team” model.
  • ROI levers: automation, data quality, and compliance evidence maintained.
  • Access to experienced professionals to scale with demand.
  • dmin and change control for core business apps (ERP/CRM/CPM/workflow).

Data &
Analytics

Plan. Track.
Act with Confidence.

  • Managed services across migration, integration, and MDM.
  • Reporting, BI, and advanced analytics as ongoing services.
  • On-demand data professionals to extend your team.
  • From CRM to ERP: Analytics for operators.

How it Works

Integrated, outsourced coverage that grows with you.

ENGAGEMENT
MODELS

MANAGED IT
Assess, operate, review—industry-aligned team runs day to day with a quarterly owner-led check-in.
  • Assess → Plan. Optional Rapid Assessment to gap-analyze current IT and chart a tailored path.
  • Operate. Industry-aligned team from service desk up through a dedicated client technology advisor runs day-to-day.
  • Review. Quarterly business reviews led by an owner-level principal.
  • Measure. NPS, voice-of-customer, and end-user satisfaction used to track value.
MANAGED APPS
We become part of your team to run key apps, apply updates, and improve ROI as demand grows.
  • Embed. “Become part of your team” delivery with the specific resources you need to scale and grow.
  • Run the apps. Manage platform updates, improve ROI, add skills on demand, automate processes, improve data quality, and meet compliance.
  • Flex. Bolt on capabilities. Add scale, regions, managed application and data analytics managed services when you’re ready.

WHO IT'S
FOR

FULL COVERAGE.
LEAN BENCH.
Built for lean IT/finance teams that need enterprise-grade security and compliance without hiring a full bench.
  • Founders and lean IT who need a managed desk and steady ops.
  • Fast-growing teams adding laptops, apps, and locations monthly.
  • Multi-SaaS shops with messy permissions and renewals to wrangle.
  • PE-backed or audit-minded firms that must prove controls and uptime.
  • Co-managed IT that needs extra hands for M365/Google, apps, and backups.

OUTCOMES

KEEP WORK WORKING.
Stable releases. Full adoption. More Update. Operations you can trust.
  • Fewer open tickets via triage, root-cause, and a living knowledge base.
  • Uptime improves via managed operations and proactive monitoring.
  • Onboard/offboard gets clean: accounts, devices, and licenses handled the same day they’re requested.
  • Releases land without noise: updates applied with change notes, validation, and user comms.
  • Adoption rises: owners named, usage checked, and fixes fed back into admin.
  • Backups don’t drift: jobs monitored, failures remediated, restore results documented when performed.
  • Vendor sprawl contained: renewals calendar, true-ups managed, SLAs tracked and escalated.
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Find Your Fit

Meet 1:1 with one of our builders to right-size coverage and get a quote.

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