Managed IT for SMBs

Stay online and on track.

Access controlled. Updates planned. Vendors managed.  One partner.
Keep your business on, so you can keep doing business.

Core IT Services

Pick the coverage you need.
We integrate with the rest.

Managed IT Operations
Devices & Endpoints
Network & Cloud
Microsoft 365
Google Workspace
Integrations & Automations
Managed Applications
Backup & Continuity
Data & Analytics

Managed IT
Operations

Help. Fix.
Prevent.

  • IT service management plus operations and monitoring.
  • Vendor wrangling: ISPs, printers, SaaS, renewal calendar tracked, no suprises
  • 24/7 help desk available; end-user support and training.
  • Backup and recovery handled.

Devices &
Endpoints

Patched. Protected.
Current.

  • Patch management for OS and third-party applications.
  • 24/7 monitoring for health, performance, and disk/encryption status, with remote remediation when possible.
  • Asset registry by owner and location.
  • Antivirus/malware alerts/definition updates.

Network &
Cloud

Connected. Monitored.
Documented.

  • Fully managed cloud services with proactive monitoring.
  • Backup, remediation and restore testing.
  • Configuration baselines, change logs, capacity and cost tags tracked
  • Remediation of service interruptions and performance issues.

Microsoft
365

Provisioned. Supported. Governed.

  • Administration and support for Microsoft cloud workloads.
  • Managed cloud operations and patching under a single program.
  • Availability of co-managed or fully managed delivery models
  • License hygiene and tenant documentation.

Google Workspace

Controlled. Organized.
Provisioned

  • Google Workspace Administration
  • Users, groups, mailflow; Google Drive/Meet/Chat
  • Workspace config documented and reviewed.
  • Onboard/offboard; permission hygiene handled and documented
  • Shared drives lifecycle and external-sharing rules enforced

Integrations & Automations

Connect. Automate.
Verify.

  • Managed integration services to link your systems.
  • Ongoing integration operations with scalable resources.
  • Option to pair with custom application work.
  • Supported platforms include Boomi, MuleSoft, MS Power, Celigo & Workato.

Managed Applications

Change Managed. Adoption Delivered.

  • “Become part of your team” model.
  • ROI levers: automation, data quality, and compliance evidence maintained.
  • Access to experienced professionals to scale with demand.
  • dmin and change control for core business apps (ERP/CRM/CPM/workflow).

Data &
Analytics

Plan. Track.
Act with Confidence.

  • Managed services across migration, integration, and MDM.
  • Reporting, BI, and advanced analytics as ongoing services.
  • On-demand data professionals to extend your team.
  • From CRM to ERP: Analytics for operators.

How it Works

Integrated, outsourced coverage that grows with you.

ENGAGEMENT
MODELS

MANAGED IT
Assess, operate, review—industry-aligned team runs day to day with a quarterly owner-led check-in.
  • Assess → Plan. Optional Rapid Assessment to gap-analyze current IT and chart a tailored path.
  • Operate. Industry-aligned team from service desk up through a dedicated client technology advisor runs day-to-day.
  • Review. Quarterly business reviews led by an owner-level principal.
  • Measure. NPS, voice-of-customer, and end-user satisfaction used to track value.
MANAGED APPS
We become part of your team to run key apps, apply updates, and improve ROI as demand grows.
  • Embed. “Become part of your team” delivery with the specific resources you need to scale and grow.
  • Run the apps. Manage platform updates, improve ROI, add skills on demand, automate processes, improve data quality, and meet compliance.
  • Flex. Bolt on capabilities. Add scale, regions, managed application and data analytics managed services when you’re ready.

WHO IT'S
FOR

FULL COVERAGE.
LEAN BENCH.
Built for lean IT/finance teams that need enterprise-grade security and compliance without hiring a full bench.
  • Founders and lean IT who need a managed desk and steady ops.
  • Fast-growing teams adding laptops, apps, and locations monthly.
  • Multi-SaaS shops with messy permissions and renewals to wrangle.
  • PE-backed or audit-minded firms that must prove controls and uptime.
  • Co-managed IT that needs extra hands for M365/Google, apps, and backups.

OUTCOMES

KEEP WORK WORKING.
Stable releases. Full adoption. More Update. Operations you can trust.
  • Fewer open tickets via triage, root-cause, and a living knowledge base.
  • Uptime improves via managed operations and proactive monitoring.
  • Onboard/offboard gets clean: accounts, devices, and licenses handled the same day they’re requested.
  • Releases land without noise: updates applied with change notes, validation, and user comms.
  • Adoption rises: owners named, usage checked, and fixes fed back into admin.
  • Backups don’t drift: jobs monitored, failures remediated, restore results documented when performed.
  • Vendor sprawl contained: renewals calendar, true-ups managed, SLAs tracked and escalated.
Speak to an Advisor

Find Your Fit

Meet 1:1 with one of our builders to right-size coverage and get a quote.