About Us
Built by Experience. Backed by Experts.
TotalSMB was founded to solve a common challenge faced by growing small and mid-sized businesses: how to access expert-level back office support without the cost and complexity of building full internal teams.
Our founder is a seasoned Certified Public Accountant (CPA) and former CEO with over 15 years of experience leading operations, finance, HR, and IT across fast-scaling companies.
With a proven track record of running large teams and overseeing complex business functions, she set out to bring that same level of structure, discipline, and expertise to businesses that need it most.
A Powerful Network Working for You
What makes TotalSMB unique is our curated network of industry-leading partner firms that work in lockstep to deliver high-quality services across every core business function:
- Information Technology
Robust IT support including cybersecurity, cloud systems, infrastructure setup, and helpdesk services—delivered by nationally recognized managed service providers. - Human Resources
Full-spectrum HR support covering recruiting, onboarding, compliance, employee relations, and performance management—enabled by expert consultants and AI-powered platforms. - Risk & Security
Proactive risk mitigation, business continuity, data protection, and compliance services—managed by top-tier risk and security specialists. - Finance, Accounting & Tax
Day-to-day bookkeeping, financial reporting, strategic tax planning, and fractional CFO services—handled by experienced accounting and CPA firms.